Delivery Information
We can ship most items worldwide with the exception of housing and some liquid and feed products. Details of any restrictions etc. can be found with the item description.
Our delivery charges are based on the weight of the order and the delivery location. If you would like to see a total as you add items please please complete your address details after adding the first item. Our delivery charges start from £2.20 up to £7.99 for a 25kg parcel delivery to a UK mainland address on our economy service.
Most orders are dispatched within 36 hours although at busy times this may be longer.
Poultry housing is built to order and an approximate delivery time will be stated on the page.
Some large or expensive items are dispatched direct from the manufacturer to avoid unnecessary carriage charges and keep our prices as low as possible. We'll advise you of the delivery schedule as soon as possible.
We'll send a despatch confirmation email when your order is despatched. This will contain the parcel tracking details so you can follow your orders progress.
For UK deliveries to England, Wales and Lowland Scotland we offer 2 delivery options:
Economy which uses Royalmail Track 2/3 Day, Parcelforce 48
Standard which uses Royalmail Tracked Next Day, Parcelforce 24
All of these services allow you to specify a drop off location for your items if you'd like them left although items are left at your own risk and we cannot accept any resposiblity for loss of items once left.
You can also specify an alternative delivery address whilst in the checkout which we recomend for any valuable items.
For items sent to Highland, islands and Off shore UK addresses we offer
Economy which use Royalmail 2nd Class Packet or Parcelforce 48
Standard which uses Royalmail 1st Class Packet or Parcelforce 24
These services no not allow you to specify a drop off location for your items but require a signature. You can specify an alternative delivery address whilst in the checkout.
Delivery Schedule, business days from receipt of order:
UK Mainland 2-8 days
UK Offshore 2-9 days
Europe 3-10 days
Rest of the world airmail within 4 weeks
Rest of the world Carrier 4-12 days depending on destination.
We will not normally contact you regarding your order unless we expect that we can not delivery within these times.
Delivery charges are calculated according to weight when you enter your location in the checkout process. For non EU countries VAT will also be removed at this time. Items added to your cart can be removed at any time up to the point where you confirm your payment details.
Please remember that you have a duty to care for your animals and ordering products online may not always be the quickest method of buying.
If your order is very urgent please place it by phone so we can ensure it is processed as quick as possible.!!
